1. Refund Eligibility We accept returns and offer refunds within 3 days of the original purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it. Certain items, such as [list any exceptions, like personalized items or perishable goods], may not be eligible for a refund. 2. Refund Process To initiate a return, please contact our customer service team to obtain a return authorization. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 2 days. 3. Exchanges If you need to exchange an item for a different size or color, please contact us to arrange for an exchange. You will be responsible for any additional shipping costs associated with the exchange. 4. Non-Refundable Items Certain items are non-refundable, including [list any non-refundable items, such as gift cards or clearance items]. 5. Late or Missing Refunds If you haven’t received a refund yet, first check your bank account or credit card statement. Then contact your bank or credit card company, as it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, please contact us.